AOL Bloody Hell

Isn't this a lovely bright graphic and so right for the Spring?

Would you believe that yesterday I got TOS'd again from AOL - the second time in 48 hours!!!!  What was my crime? Because alerts are not working at all for me and I was unsure whether they are working for you, I emailed ten people, yes just ten people.  Immediately my connection to the internet disappeared.  So without further ado, I telephoned AOL.  I told them I suspected my account had been suspended yet again and they confirmed it had - for sending bulk e-mail to 800 people!

Well, I let rip I can tell you.  The people on the sub-continent were left in no doubt that they were not dealing with some prime English rose.  I told them exactly what I thought of them in no uncertain terms.  The assistant was very apologetic and said he could not understand why this was happening and it would be looked into.  In other words, they will do absolutely bloody nothing as usual.  I told them they should be ashamed of themselves, tossing people for sending bulk emails when they have not, that journals did not work properly, alerts are not working and when we complain we are totally ignored and that I was sick of paying a monthly subscription to a sub-standard service.

But this time, instead of just re-connecting me I was told they had deleted ALL my passwords on our three screen-names and they would have to give me a temporary password to log on and I would then have to change all my passwords.  This annoyed me even further as you can imagine but there was nothing I could do.

"Goodbye" says the little man from the sub-continent.  "Oh no sunshine" said I.  "You are staying right where you are until I am sure I can get back online."   I duly typed in the password.  Nothing.  He said I must be able to get back on line.  I asked if he was calling me a liar.  I told him I was getting an error message with various problems listed.  "Oh, I cannot deal with that - I will have to put you through to our technical department!"   So into the queue I go to be told by a disembodied voice that most problems could be dealt with online. They are taking the piss are'nt they?

At least the man at tech help did sort it out.  Apparently, because we use a router, the router knows your password.  If the password is changed for any reason, the router will not work.  So be warned if you have one.  After about an hour and a half I did get back online. I then ran full virus check, Adaware, Spybot and Trojan destroyer.  Nothing was found on my computer.

I was told by Tech help  that I could apply for an e-mail Exemption to stop this happening again, so I have done so and have to now wait 48 hours to see if I am "approved".  At the end of the conversation I was told that I would receive a form to rate my experience with AOL and how I had been dealt with.  I told them that AOL was zero rated in my eyes.  To fling someone off twice within 48 hours is disgusting and unacceptable.  They only had to look at one email to see that all it contained was a link to my journal.  I was not sending out pornography or explicit language nor was I selling to people.  I told him that if this happens one more time, they can stick my AOL account where the sun don't shine.

I have always been the one to urge you to complain to the journals editor if you are experiencing problems.  From my recent experiences I would say now, do not waste your time. I have been complaining about my loss of journals buttons for over two weeks and for the loss of alerts several times.  I never even get acknowledged and the problems remain.

Anyway all is back to normal now as far as getting online is concerned but nothing has been resolved as far as all the journals problems.  I am still getting no alerts coming in whatsoever.  As you can imagine, I did not need this stress.  Luckily I was able to de-stress by watching "Dancing On Ice" and "Primeval".

I will not be seeing the family today because Nathan and Daniel both have the sniffles.  I feel quite sad about that, seeing them does help me take my mind of my problem if only fora short while but I cannot take the chance of catching anything now.  Mind you, having been at the hospital and the doctors surgery there is always a possibility that could happen anyway.  Several people in the surgery were coughing and spluttering and they never have a window open in there.

I thought you might like to see the lovely palm Mike bought for me yesterday.  I do not think photos do justice to the actual size because it is very wide apart from being fairly tall but you should be able to see that it is quite large. Our t.v. stands 3 feet tall.  I just wonder what I shall do as the plant grows larger and larger lol.  It will be a question of "Me Jane, you Tarzan."

Not quite sure what I shall do today.  My back is very bad.  Stress always find the weakest spot and I know it must be stress because it has been pretty good recently.  I have a couple of DVD's to watch so maybe this would be a good time.

Wishing you all a happy Sunday.

Thank to dear Sugar for the beautiful signature tag.